Business Communications is designed to teach students how to plan, organize, and write accurate and effective reader-friendly business documents appropriate for use in today's global business environment.  Design and strategies are covered for various business letters, memos, reports, proposals and electronic messages.  A situational focus groups business communications into three categories: daily, persuasive, and negative.  Practicing techniques for all three, students learn to communicate and respond effectively and professionally in a variety of workplace situations.